Terms and Conditions

Last updated: August 05, 2024 Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: Punjab, India

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sat Sahib Cab Services, Ward Number 14 Badali, Road, Kurali, Punjab 140103.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Sat Sahib Cab Services, accessible from www.satsahibcabs.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

All correspondence regarding tour packages and travel service bookings should be addressed to Sat Sahib Cab Services.

Refund/Cancellation policy

Sat Sahib Cab Services,  offers the Refund/cancellation policy. There are two ways of booking a taxi:
Immediate booking
In this case the customer specifies the requirement of immediate pickup. In this case the waiting time is about 20-30 minutes based on the customer pickup point. In this case the customer specifies the need of kind of vehicle and gets the instant booking confirmation. If the request is made by telephone and customer is put on hold and somehow call gets disconnected then the booking does not get confirmed.

Advance booking
Also called reservation, in this the customer pre-decided to book a taxi for future purpose. The booking can be through either website or telephone. Once the customer specifies the need after that the booking is confirmed and the customer gets the booking details on the phone including details of the driver.

Based on these two booking procedures the refund/cancellation policies are:
In case of Immediate Booking
If the Customer cancels the taxi booking more than 5 minutes after confirming it, then customer is liable to pay the amount shown on the meter for the total distance covered by the taxi till the time of cancellation on the basis of applicable tariffs.

In case of Advance Booking
If the customer is booking the ride in advance and somehow the customer want to cancel the booking then, The Customer may cancel the booking up to 1 hour before the proposed time of arrival free of charge. Otherwise, customer is liable to pay the amount shown on the meter for the total distance covered by the taxi till the time of cancellation on the basis of applicable tariffs.

Terms & Conditions

Sat Sahib Cab Services Terms of use

These Terms of use constitutes of an agreement between you and the Sat Sahib Cab Services. Use of the Sat Sahib Cab Services indicates the unconditional acceptance of below mentioned terms and conditions.

Who we are

Sat Sahib Cab Services is a company located at Kurali Punjab, India owned by Mr. Amrit Sehgal (+91-9104100087, satsahibcabservices@gmail.com) provides the taxi and Tempo Traveller service in the Chandigarh, Mohali, Kharar, Kurali and nearby places.

Booking Criteria

You must allow sufficient time while booking your taxi for any delay caused by the traffic or weather conditions. Sat Sahib Cab Services will not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passenger/s are not ready at time of pickup.

You must order the car as per your space requirements. The Sat Sahib Cab Services cannot guarantee to carry luggage beyond the guidelines allowed.

Prices & Payments

The tariff plans have been listed on our website. The tariff includes the VAT, Parking Charges, 30 minute waiting period and Toll Tax. Once the booking is confirmed, we will send you the final quotation on your phone after getting all the details about the booking. The Payment would be through cash only. Sat Sahib Cab Services will charge for waiting at its standard rates after the initial 30 minute period has expired.

Please check your booking confirmation carefully and inform Sat Sahib Cab Services promptly of any errors. Sat Sahib Cab Service shall not be responsible for any delays caused or costs arising from by your failure to provide Panther Taxis with correct information.

Mode of Payment:

All payments are to be made in the name of Sat Sahib Cab Services. Domestic clients can make payments using any of the following methods:

  • By Online Debit Card Payment (by Master / Visa / Maestro).

  • By Cash / Cheque

  • By Bank Transfer (RTGS & NEFT)

  • By UPI (PayTM, Google pay, BHIM)

Our Liabilities & Limitations

Please note that the cost of extra usage of the vehicle (cars/coaches with the driver) is not included in the services. Therefore, extra usage of the vehicle after transfers or sightseeing is not permitted.

Please note that after the finalization of the tour/service cost, any increases in entrance fees for monuments/museums, taxes, fuel costs, or guide charges by the Government of India will be charged as extra.

We will not be responsible for any costs arising from unforeseen circumstances such as landslides, roadblocks, bad weather, etc.

All itineraries provided are sample itineraries, intended to provide a general idea of the likely trip schedule. Various factors such as weather, road conditions, and the physical abilities of the participants may lead to itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort, and general well-being.

We shall not be held responsible for any delays or alterations in the program, or for expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accidents, breakdowns of machinery or equipment, breakdowns of transport, weather conditions, landslides, political closures, or any other uncertain incidents.

We shall not be responsible for any loss, injury, or damage to persons, property, or otherwise, in connection with any accommodation, transportation, or other services, resulting – directly or indirectly – from any act of God, dangers, fire, accidents, breakdowns in machinery or equipment, breakdowns of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or customs department regulations, defaults, or any other causes beyond our control.

We do not offer any insurance policy covering expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to arrange such insurance at their own discretion. All baggage and personal property are at the client’s risk at all times.

Cancellation/Refund

In case of cancellation/refund. The charges would be applicable as per our Refund/Cancellation policy.

The Services

The customer will be responsible for the behavior of all the passengers in the taxi during the journey.

Sat Sahib Cab Services will not carry more passengers than allowed by the concerned department.

Miscellaneous

Sat Sahib Cab Services may change these terms of use at any time by posting changes online. Sat Sahib Cab Services may subcontract its obligations under this agreement.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: